“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“Everything went well ”
8 hours ago
“very easy process and very good customer service”
yesterday
“Ben Taylor was excellent in helping me with my loan. This was the second time I used New Day for a loan. Start to finish this guy was a ace! Thank You from the bottom of my heart.”
yesterday
“Colson was very professional, knowledgeable, courtliest. Colson will certainly be a great asset to New Day. I would give him a 10 Star if I could. Thanks Colson, it was a great pleasure.”
3 days ago
“Sam was awesome from beginning to end! This was the fastest and easiest Mortgage I have ever gotten.
New Day USA is a great company to work with and they make getting your funds fast and easy!
Thank you very Much for helping me get to my next goal. I...”
4 days ago
“The Professionalism that was displayed during the whole process ”
5 days ago
“Mr. Marshall right from the start of the process was very professional and showed a very genuine care for our needs. He was very patience and throughly explained the whole procedure to us. We were not stressed out at all. Thank you Mr. Marshall”
5 days ago
“Brendan Hempstead and his team were awesome, always returned calls. Knew what I needed and always had answers for us. A great pleasure to work with.”
5 days ago
“From the initial call to the closing of our loan, our experience with NDUSA was "OUTSTANDING". I attribute this to our Account Executive, LUCAS J L. We found Lucas to be professional, patient, knowledgeable and polite. Very important to us was his ability to...”
1 weeks ago
“Our loan manager was top notch. He guided us through the process step by step and was always updating us with the latest information leaving his number for us anytime we had a question we could talk about it. The entire team atmosphere gave us the reassurance...”
2 weeks ago
“You helped me through every step and made it easy to pay off credit cards and do home improvements. Thank you”
2 weeks ago
“Respectfully treated from the beginning. Dante was top notch to deal with, working through every step patiently and thoroughly. Greatly satisfied.”
2 weeks ago
“Everything went very smooth”
2 weeks ago
“I called New Day the evening of 2/8/25, spoke with a loan officer and closed on the refi 2/24/25. The cashout $$$ was in my checking account mid-day on the 28th! The entire process was much faster
than I anticipated. The loan officer was in constant contact...”
2 weeks ago
“The streamline refi was so fast and efficient! We were really impressed that you called us when the rates went down and were able to save us over $150/month on our payment.”
2 weeks ago
“Our agent, Sam, was very helpful and explained everything in detail. He also thanked me for my service in the Navy, ”
2 weeks ago
“JORDAN MARK PATRICK FERGUSON made my experience great. ”
2 weeks ago
“As always, very professional and informative conversations.
The negative is the deluge of unsolicited calls from other mortgage providers.
I need a lower interest rate whenever the economy comes back.
”
2 weeks ago
“I worked with a very professional account executive that kept me in the loop 100% all along the process. The process was quick and easy. I felt completely at ease with his guidance. I would recommend to any veteran.”
2 weeks ago
“My NewDay experience was great and I was well taken care of always kept informed of the next step.”
3 weeks ago
“Fast service.”
3 weeks ago
“Constant up-dates on the progress”
3 weeks ago
“This was my first real refi of my home of 30 year. NewDay made the process very simple, all transactions were streamlined, allowing easy downloading and uploading documentations. And working with Stephen, was super. His knowledge rings supreme allowing my...”
3 weeks ago
“Well Andrew Perez and his team customer was excellent, informative which really made the experience smooth and easy. Thank you ”
3 weeks ago
“Was kept in the loop with what was going on. Sal always responded to my questions in a timely manor.”
3 weeks ago
“Mr. Marshall is a total professional. We started the process late January and closed in 29 days. Throughout the process, Mr. Marshall kept us well informed and we were not stressed out. We would highly recommend NewDay USA and Mr. Marshall for loans you may...”
3 weeks ago
“PHILLIP BRADLEY SPRENKLE WAS A PRO AND RESPONED QUICKLY TO ALL MATTERS!!”
3 weeks ago
“I received excellent help from the young man helping me through the processes. He did all he could to support my needs. Service to me always seemed to be him main objective.”
3 weeks ago
“Michael was perfect in this transaction and you be proud how he performed his job. Thank you for paying attention to us disabled veterans and all vets.”
3 weeks ago
“And a special thank you to Devin Hopkins.he is a true professional.Naturally if I should choose to buy another house,I will give you a call.Forever grateful 🥲”
3 weeks ago
“Excellent customer service. I was always updated on the progress of the loan. My loan officer was very professional and very knowledgeable about the entire process. We are completely satisfied with the outstanding service we received. Thank you for assisting...”
3 weeks ago
“Lionel Marshall was awesome at helping us through our consolidation process. I was starting to wonder if he ever took a day off because every time I would text him he would respond in record time even if it was after 8:00 at night. The company could stop...”
3 weeks ago
“Stress free experience. Top notch professional service before, during and after closing.”
3 weeks ago
“Mr. Marshall is a delightful and professional gentleman. He was quick to respond to any questions and kept us updated throughout the process. He is a great value to your company and represents it well. I would recommend him to any veteran family.
Job well...”
3 weeks ago
“We initially contacted New Day usa to refinance our HELOC and ended up with so much more. We were able to refinance all our debt and feel the freedom that gave us. Our account manager, Isabelle, walked us through the process step by step and made it so much...”
4 weeks ago
“During my meetings with NewDay USA, my representative, Ryan was very knowledgeable and supportive throughout the entire process.”
4 weeks ago
“After receiving so many offers I finally decided to contact NewDay to refinance and pay off debt. I was pleasantly surprised how smooth the whole process was. Lionel Marshall was outstanding with his professionalism, knowledge and understanding of all my...”
5 weeks ago
“Walter Harrington made it so easy for us to go through the process. He communicated every step of the way.
Walked us through all the forms and required documents that as needed.”
5 weeks ago
“Your associates were very professional and informative during the entire process. All of my concerns were addressed satisfactorily. Thank you”
5 weeks ago
“All I can say is that Lionel Marshall, Colby (Lionel's assistant), and the entire team at New Day USA are the best! Working with Lionel and the New Day USA team was great and the service and professionalism was better than expected. Quick, timely responses...”
5 weeks ago
“Let me tell you. Cole with newdayusa has been phenomenal. From start to finish to closing to even a month and a half after closing any questions I have had he has answered I’m a timely and professional manor. Even if it does not involve him he finds the...”
5 weeks ago
Excellent
8907 reviews on
John P.“Everything went well ”
Gregory S.“very easy process and very good customer service”
Bobby Boyd“Ben Taylor was excellent in helping me with my loan. This was the second time I used New Day for a loan. Start to finish this guy was a ace! Thank You from the bottom of my...”
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