“The agent assisting me with our refinance was very helpful and consistent. We are thankful that New Day USA was available in this time of our life.”
Willie G.
With more ways to help more Veterans, we pride ourselves on the consistently high ratings we receive.
“My NewDay experience was great and I was well taken care of always kept informed of the next step.”
11 hours ago
“Fast service.”
11 hours ago
“Constant up-dates on the progress”
11 hours ago
“This was my first real refi of my home of 30 year. NewDay made the process very simple, all transactions were streamlined, allowing easy downloading and uploading documentations. And working with Stephen, was super. His knowledge rings supreme allowing my...”
11 hours ago
“Well Andrew Perez and his team customer was excellent, informative which really made the experience smooth and easy. Thank you ”
12 hours ago
“Was kept in the loop with what was going on. Sal always responded to my questions in a timely manor.”
12 hours ago
“Mr. Marshall is a total professional. We started the process late January and closed in 29 days. Throughout the process, Mr. Marshall kept us well informed and we were not stressed out. We would highly recommend NewDay USA and Mr. Marshall for loans you may...”
2 days ago
“PHILLIP BRADLEY SPRENKLE WAS A PRO AND RESPONED QUICKLY TO ALL MATTERS!!”
3 days ago
“I received excellent help from the young man helping me through the processes. He did all he could to support my needs. Service to me always seemed to be him main objective.”
3 days ago
“Michael was perfect in this transaction and you be proud how he performed his job. Thank you for paying attention to us disabled veterans and all vets.”
4 days ago
“And a special thank you to Devin Hopkins.he is a true professional.Naturally if I should choose to buy another house,I will give you a call.Forever grateful 🥲”
4 days ago
“Excellent customer service. I was always updated on the progress of the loan. My loan officer was very professional and very knowledgeable about the entire process. We are completely satisfied with the outstanding service we received. Thank you for assisting...”
4 days ago
“Lionel Marshall was awesome at helping us through our consolidation process. I was starting to wonder if he ever took a day off because every time I would text him he would respond in record time even if it was after 8:00 at night. The company could stop...”
4 days ago
“Stress free experience. Top notch professional service before, during and after closing.”
4 days ago
“Mr. Marshall is a delightful and professional gentleman. He was quick to respond to any questions and kept us updated throughout the process. He is a great value to your company and represents it well. I would recommend him to any veteran family.
Job well...”
4 days ago
“We initially contacted New Day usa to refinance our HELOC and ended up with so much more. We were able to refinance all our debt and feel the freedom that gave us. Our account manager, Isabelle, walked us through the process step by step and made it so much...”
2 weeks ago
“During my meetings with NewDay USA, my representative, Ryan was very knowledgeable and supportive throughout the entire process.”
2 weeks ago
“After receiving so many offers I finally decided to contact NewDay to refinance and pay off debt. I was pleasantly surprised how smooth the whole process was. Lionel Marshall was outstanding with his professionalism, knowledge and understanding of all my...”
2 weeks ago
“Walter Harrington made it so easy for us to go through the process. He communicated every step of the way.
Walked us through all the forms and required documents that as needed.”
2 weeks ago
“Your associates were very professional and informative during the entire process. All of my concerns were addressed satisfactorily. Thank you”
2 weeks ago
“All I can say is that Lionel Marshall, Colby (Lionel's assistant), and the entire team at New Day USA are the best! Working with Lionel and the New Day USA team was great and the service and professionalism was better than expected. Quick, timely responses...”
2 weeks ago
“Let me tell you. Cole with newdayusa has been phenomenal. From start to finish to closing to even a month and a half after closing any questions I have had he has answered I’m a timely and professional manor. Even if it does not involve him he finds the...”
3 weeks ago
“Superb service. My agent( Dillon Aldrich) went above and beyond to patiently take me step by step through the process. I would recommend New Day and especially Dillon to all my fellow Veterans interested in purchasing or refinancing a home.”
3 weeks ago
“Michael Thorp was very understanding, kind, informative and helpful. Job well done. He is an asset to your company. As a Supervisor he got the issue resoved quickly. Thank you, Peg Comfort”
3 weeks ago
“Andrew Nelson was a pleasure to work with. He made everything so easy for us and kept us informed about the process.”
3 weeks ago
“I thank Mr. Diego Cheesman for being persistent in helping my wife and I to clear much needed debt. He has been consistent in his professionalism and hospitality which truly represents what NewDay USA is all about.
”
3 weeks ago
“Honest people, friendly and helpful”
3 weeks ago
“The rep.was easy”
3 weeks ago
“The loan officer was very knowledgeable and helpful.Kept in touch with me and helping me any way he could.He made contact on a daily basic always returning my calls. Had a great experience with Newday.”
3 weeks ago
“Everything was very smooth and easy. My wife and I worked at night so a lot of our transactions were delayed to the afternoon. Brandon was very knowledgeable. And took his time to explain things thoroughly. ”
4 weeks ago
“Absolutely excellent service. My off grid property proved difficult to evaluate but Andrew kept working hard to make sure everything was good in the end. 5 star service for sure. I would highly recommend New Day to any Vet! ”
4 weeks ago
“The respect, the decency, the attention throughout the process was fenomenal. From Justin Dorazio on, the team was on cue along the way. (A couple of misses not worth mentioning). THE mortgage company to go with. Thank you NewDay!💥”
4 weeks ago
“Seamless from start to finish. Representative was knowledgeable,responsive and helpful from the get-go.
Had allowed credit card to get out of hand, but NEWDAY made it possible to put me back together financially and sleep better at night.”
4 weeks ago
“Mr. [Dimitri] Peneck was totally awesome: with a beautiful speaking voice (à la TV iconic character FRASIER) and thoroughly knowledgeable with New Day USA mortgage issues culminating in a sound resolve. This young man can be characterized as a rather sharp,...”
4 weeks ago
“My representative was very helpful during the buying and selling of my house.”
4 weeks ago
“Our representative Jordan was exceptional and very professional. The refinance from start to finish was completed ahead of time. I cannot say enough about the exceptional and professional service we received. I would recommend not only NEW DAY USA but also...”
4 weeks ago
“Mr. Joe made my experience very easy, and it's refreshing knowing my creditors are paid, and I have a fresh start”
4 weeks ago
“Brandon was awesome. He explained everything in a very clear manner informed us what to expect. Basically everything we were told was adhered to. We were extremely satisfied from the paperwork to signing. And we close much sooner than anticipated .I would...”
4 weeks ago
“Had a great experience with my mortgage process. My loan officer, Josh Denson was excellent. Kept me informed daily and took the time to thoroughly explain everything and answer any questions I had. The process was straightforward and all the details went off...”
4 weeks ago
“Mr Colten, made the process very professional and informative. ”
4 weeks ago
“Nigel Patrick was very honest, thoughtful, and responsive. Everyting happened just the way he described. That went a long way toward calming any fears or anxiousness. Thanks Nigel.”
5 weeks ago
“Richie Cruz made the process stress free. He patiently walked me through each stage. It was a pleasant experience. ”
3 months ago
“Sean Kelley was the best. He walked me through the process and was patient with all my questions and was extremely responsive.”
3 months ago
Excellent
8883 reviews on
customer“My NewDay experience was great and I was well taken care of always kept informed of the next step.”
Gloria“Fast service.”
Lamont S.“Constant up-dates on the progress”
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