Biography
Crystal, NMLS# 328170, is President and Chief Operating Officer at NewDay USA, where she oversees the company's operational strategy, processing, customer service, and various other business functions. She has been with the company since 2007, advancing through leadership roles in underwriting, credit, and compliance, including serving as Chief Credit Officer and Chief Compliance Officer.
With experience as an FHA DE underwriter and 20 years of operational leadership and expertise, she brings a deep understanding of lending operations and regulatory requirements to her leadership role.